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Privacy Policy

Fitzsimons Federal Credit Union (Fitzsimons) is committed to protecting our members' privacy. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a Fitzsimons Member Service Professional at 303-340-3343 or 1-800-933-5839.

What You Can Do to Help Protect Your Privacy

Fitzsimons is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

  • Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
  • Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.
  • If you have questions concerning this notice, please do not hesitate to call us – we are here to serve you.

Children’s Online Privacy Protection

Fitzsimons Credit Union recognizes its responsibility to protect the privacy of our youngest members.  Fitzsimons Credit Union is committed to protecting our young members and other visitors as they visit our kids section of our website.

It is the intent of Fitzsimons Credit Union to comply with the Children’s Online Privacy Protection Act (COPPA). COPPA prohibits unfair or deceptive acts or practices in connection with the collection, use or disclosure of personally identifiable information from and about children on the internet.

For purposes of online protection for children, our youngest members are children under the age of 13.

Guidelines
Fitzsimons Credit Union may collect information on domain names, dates and times of visits, and number of page views.  This information contains no personal information.  It will only be used to keep track of usage of our site, and it will help Fitzsimons Credit Union to continue to improve the overall value of our site.  Visitor information is never sold, given, or discussed with third parties.

If young members send us email with their personal information to answer a quiz, submit a story, send a recipe, etc., we will respond to their email as appropriate.  We may keep their email address for the purpose of sending information about the kids’ section of our website or about Fitzsimons Credit Union
We will not sell, give, or share their personal information to/with any third party vendor or any other organization.  We will not condition their participation in an activity on the provision of more personal information than is necessary for our young members to participate in the activity.

For those parent(s) of a child whom has sent emails to Fitzsimons Credit Union regarding items posted to our website, they will have the right to review the information their child has sent to Fitzsimons Credit Union. If we collect a child’s personal information for purposes of responding more than once to a specific request from the child, the parent(s) have the right to refuse to permit further contact with their child.  In addition, they can also require that Fitzsimons Credit Union delete their child’s information.

Links to Third Party Web Sites

Our web site may contain links to third party web sites. We provide these links as a service to you. When you link to a third party web site you leave our web site. We want you to be aware that we are not responsible for the privacy practices of any other web site. We encourage you to read the privacy policies of any web site you access, especially if individual identifying information is being collected. We are not affiliated with nor an agent of any third party web site that you link to via our web site.

 Fitzsimons CardManager App Service

We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions).

 

THE CREDIT UNION’S PRIVACY POLICY IS SUBJECT TO CHANGE WITHOUT NOTICE. ANY CHANGES TO THE PRIVACY POLICY WILL APPLY TO INFORMATION COLLECTED AFTER THE DATE OF THE REVISION. NO PROVISIONS CONTAINED HEREIN SHALL BE DETERMINED TO CHANGE OR ALTER ANY OTHER CONTRACTS OR POLICIES BETWEEN THE CREDIT UNION AND ITS MEMBERS.THE CREDIT UNION’S PRIVACY POLICY IS SUBJECT TO CHANGE WITHOUT NOTICE. ANY CHANGES TO THE PRIVACY POLICY WILL APPLY TO INFORMATION COLLECTED AFTER THE DATE OF THE REVISION. NO PROVISIONS CONTAINED HEREIN SHALL BE DETERMINED TO CHANGE OR ALTER ANY OTHER CONTRACTS OR POLICIES BETWEEN THE CREDIT UNION AND ITS MEMBERS.