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How can I get a new PIN?

To obtain a new debit card PIN or to reset your debit card PIN:

By phone:

• Please call 844-368-1829 and follow the prompts.

 

By Fitzsimons Credit Union mobile banking app:

• Login into the Fitzsimons Credit Union App.

• Select ‘Cards’ at the bottom of the screen.

• Select ‘Set PIN’ and follow the prompts to create a new PIN.

Updated Call Center & ITM Hours Effective June 1, 2026 Call Center: Mon–Fri 8:30 AM–5:00 PM (Closed Saturday) ITM: Mon–Fri 8:30 AM–5:30 PM | Saturday 9:00 AM–1:00 PM