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What are the fees for Skip-a-Payment?

There is a $37 fee per loan skipped, which must be paid when we receive the Skip-a-Payment form. The fee can be paid by funds in your account or by a check.

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Updated Call Center & ITM Hours Effective June 1, 2026 Call Center: Mon–Fri 8:30 AM–5:00 PM (Closed Saturday) ITM: Mon–Fri 8:30 AM–5:30 PM | Saturday 9:00 AM–1:00 PM