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Lost or Stolen Card

Card Questions?

Debit & ATM Cards:

(844) 368-1829

Credit Card Cardholder Services

(800)-222-8914
(International Collect: 531-233-6408)

Credit Card Cardholder Services (Elite card)

(800)-232-0028
(Elite Card International Collect: 531-233-6418)

Call 24/7 for any of the following reasons:

  • Lost/stolen cards
  • Replace damaged cards
  • Reset PIN tries, reissue new PIN (through the mail)
  • Travel settings
  • Merchant authorizations/declines
  • Limit adjustments
  • Card rush orders
  • General inquiries/troubleshooting

Fraud Alert: Fake “unauthorized transaction” texts are circulating. We’ll never ask for your card number, PIN, or login by text or phone. Phone numbers can be spoofed—hang up and call the number on the back of your debit card to verify.