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How Do I Send a Travel Notification?

1. First step is to login into the Online Banking Portal.  Click the envelope icon in the top right corner.

2. To send a new message click on the “Compose Message” button.  A new menu will appear.

3. Click the account that your message pertains to (If any). Select “other” as the subject option.

4. For a travel notification, please include the following:

-The Fitzsimons card number(s) you plan to use during your trip.

-Dates you will be out of the state/country

-Places you plan to travel to, with specific dates you plan to be in a particular location if possible.

5. Send your message. Our Communications Center Team answers messages M-F from (8:30 AM – 5:00 PM) You can expect a reply within 1-2 business days.

Fraud Alert: Fake “unauthorized transaction” texts are circulating. We’ll never ask for your card number, PIN, or login by text or phone. Phone numbers can be spoofed—hang up and call the number on the back of your debit card to verify.