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How long does it take to receive money with Zelle?

Money sent with Zelle is typically available to an enrolled recipient within minutes1.

If you send money to someone who isn’t enrolled with Zelle, they will receive a notification prompting them to enroll. After enrollment, the money will move directly to your recipient’s account, typically within minutes1.

If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle and that you entered the correct email address or U.S. mobile phone number.

If you’re waiting to receive money, you should check to see if you’ve received a payment notification via email or text message. If you haven’t received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.

Still having trouble? Please contact your financial institution’s customer service.

Fraud Alert About an Unauthorized Transaction: Members are receiving fake texts claiming to be from our Fraud Department about an unauthorized transaction. If you respond, scammers may call asking for personal information. We will never ask for your card number, PIN, or online banking credentials by text or phone. Phone numbers can be spoofed. If contacted, do not share information — hang up and call the number on the back of your debit card to verify.